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How‑To Guides

  1. Find your booking details: Have your booking reference and last name ready. Note the ticketing carrier if different.
  2. Check fare rules: Rules determine change/refund options and fees.
  3. Call our assistance line: Call 1-866-884-3459 to review live options and costs.
  4. Approve the change: We confirm the plan and proceed with reissue or refund request.
  5. Receive confirmation: You'll receive updated itinerary or refund tracking by email.
Call 1-866-884-3459