Frequently Asked Questions

Does Zip Air fly nonstop from LAX?

Zip Air operates international services; many itineraries include partner connections. We can help explain routing and options.

Can you change a ticket issued by a partner?

Often yes, depending on fare rules and the ticketing carrier.

How do refunds work?

Eligibility depends on fare type and airline policies. We guide you through the process.

What if my baggage is delayed?

We provide PIR guidance, status checks and compensation steps where applicable.

Do you charge a service fee?

If a service fee applies, we disclose it before any work is done.

Call 1-866-884-3459